Online food delivery still presents a $210B market opportunity

Share on FacebookGoogle+Tweet about this on TwitterShare on LinkedInEmail to someone

I wrote last year about the broad, secular shift to online food ordering, and the significant capital inflows into the space that we were seeing. Fast-forward a year, and we’re now looking at a very different funding environment. According to research firm CB Insights, international inflows of capital to the food delivery category dropped 69 percent in Q1 ’16, and then dropped another 49 percent in Q2 ’16 (1).

Source: CB Insights.

While the tide has definitely turned from a financing perspective, the market opportunity presented by online food delivery still remains as large as ever. In fact, in an updated industry report from June of this year, Morgan Stanley Research points to a core addressable restaurant spend of $210 billion, of which online food delivery comprises only $10 billion — less than 5 percent. This amounts to only “1/2 the penetration of e-commerce and 1/8th of online travel.” By those metrics, online food delivery is unequivocally “still in its nascency”(2).

Source: Public Company Filings, AlphaWise, PhocusWright, US Census Bureau, ComScore, Forrester, Euromonitor, Morgan Stanley Research, and Wall Street Research Reports.

A statistic that is less often discussed is that an estimated 60 percent of this $210 billion addressable market is attributed to pizza. While this may be an interesting data point on its own, an AlphaWise survey conducted in April of this year points to the fact that consumers want more than just pizza as a delivery option.

In their survey of more than 5,000 American consumers, nearly two-thirds of the respondents placed take-out orders from restaurants during the prior six months; take-out orders which could have easily been delivery orders had delivery been available for options other than pizza. The survey went on to further show that these increasing levels of demand were consistent “across urban, suburban and rural markets” (2) (3).

And as online food delivery services continue to rapidly expand, more and more previously undeliverable restaurants are now becoming easily accessible for delivery. What all this means is that the $126 billion piece of the pie that was historically the domain of pizza is now quickly becoming up for grabs.

Source: Morgan Stanley AlphaWise.

Let’s not forget that this considerable $210 billion market opportunity is not a static figure. If consumers as a whole begin spending less time dining out at restaurants, and more time ordering in, the entire pie expands. In fact, The NPD Group, a market research firm, is forecasting that off-premise food service will outpace overall restaurant industry traffic growth over the next decade(4).

If we look at the restaurant industry broadly, which makes up a $490 billion market, the food delivery opportunity equates to just 43 percent. Looking at it from this angle, more than half of this market technically remains open to be pursued, where even a single percentage expands the delivery market opportunity by nearly $5 billion(5) (6).

Source: Public Company Filings, Morgan Stanley Research, Technomic.

All that being said, with so much noise out there in the media, it’s quite easy to overlook this added perspective. One must not forget that secular trends occur over a long-term time frame — often over quite a number of up-and-down investment cycles. And through these cycles, companies will rise and fall like they always have throughout history. The important thing to remember is that broad, secular shifts, while infrequent in occurrence, present extraordinary opportunities for those fortunate enough to capitalize on them.

As appeared on TechCrunch on October 7, 2016.


(1)      CB Insights (“The Food Delivery Crash: Funding Drops For Second-Consecutive Quarter”)
(2)      Morgan Stanley Research (“Restaurants and U.S. Internet”)
(3)      Morgan Stanley AlphaWise April 2016 Survey
(4)      The NPD Group (“Delivery—A Growth Opportunity On The Horizon”)
(5)      Public Company Filings
(6)      Wall Street Research Reports
Share on FacebookGoogle+Tweet about this on TwitterShare on LinkedInEmail to someone

Leave a Reply

Your email address will not be published. Required fields are marked *